Privacy Policy

General Terms and Conditions for Using Websites
Last updated: 2026/2/22
Welcome to our website. Please read these terms and conditions carefully before using our website or services. By accessing or
using our website, you agree to be bound by these terms.

1. Definitions
   For the purposes of these terms and conditions, the following terms shall have the meanings set forth below:

• The companyAl-Furat Sweets Company (Abq Al-Sham)
• the site https://www.facebook.com/share/1JjwhdQvbd/?mibextid=wwXIfr
• userAvailable to all age groups and both genders
• ServicesE-commerce for sweets

1. Acceptance of the terms
   By using the site, the user acknowledges that:

• Read and understand these terms and conditions.
• He agreed to abide by all the terms contained therein.
• He complies with any additional policies posted on the website.

1. Using the site
   The user agrees to the following:

• Use of the site for legal purposes only.
• Do not misuse the site, attempt to hack it, or disable it.
• Do not post or send any content that violates laws, public morals, or infringes on the rights of others.
• Do not use the site in a way that may negatively affect the site’s performance or the experience of other users.

1. Accounts and Registration
   Translated from Arabic to English – www.onlinedoctranslator.com

If some services require you to create an account:

• The user is obligated to provide correct, accurate and up-to-date information.
• The user is responsible for keeping their login details confidential.
• The company reserves the right to suspend or cancel any account in the event of violation of these terms or misuse.

1. Intellectual Property

• All content on the website, including text, images, designs, logos, videos, and software, is the
  property of the company or its licensors.
• No content may be copied, republished, distributed, or modified without prior written permission.

1. Products and Services

• Available services or products may vary depending on location or sector.
• The company reserves the right to modify or discontinue any service or product at any time without prior notice.
• Prices, specifications and content are subject to change based on updates.

1. External links
   This website may contain links to external websites. The company is not responsible for the content, privacy policies, or practices of
   those websites.
2. Disclaimer

• The website and services are provided “as is” without any express or implied warranties.
• The company is not liable for any direct or indirect damages resulting from the use of the site or the inability to
  use it.

1. Privacy
   The use of personal data is subject to the site’s privacy policy, which is an integral part of these terms and conditions.
2. Amendments to the terms

• The company reserves the right to modify these terms at any time.
• The updated version is published on the website, and continued use of the website after the publication of the modifications constitutes acceptance of them.

1. Applicable Law and Jurisdiction
   These terms and conditions are governed by and construed in accordance with the laws of[The Hashemite Kingdom of Jordan]The competent courts in[Amman/Jordan]It is the
   competent authority to consider any disputes.

12 Contact Information
For any inquiries or comments, please contact us via:

• e-mail:info@abagalsham.com
• phone number:962777603865+
• the address:Salt – Al Buhaira – and the street name is (Majed Shaher Al Azab Street)

By using the site, you acknowledge that you have read, understood and agree to these terms and conditions.

Return and exchange policy
Last updated: 2026/2/22
We are committed to customer satisfaction and strive to provide the highest quality products and services. This policy outlines the terms and
procedures for returns and exchanges made through our websites or platforms.

1. Scope of application
   This policy applies to:

• All orders are purchased through our websites or affiliated applications.
• Products or services that are not expressly excluded in this policy or on the product page.

1. Return Policy
   A product return can be requested in the following cases:

• The product arrived damaged or with a manufacturing defect. (This notice was issued 12 hours after receipt.)
• Receiving a product different from the order.

1. Replacement Conditions
   The product can be replaced in the following cases:

• There is a defect in the product.
  Requirements:
• Submit the application within[Two days]From the date of receipt.
• The alternative product is in stock.

1. Products that are not returnable or exchangeable
   The following categories (if applicable) cannot be refunded or exchanged:

• Products made to order.
• Digital products or services that have been implemented.
• Perishable products (milk, dairy, and cream products)
• Any products that are clearly stated as non-returnable on the product page.